Please note we are experiencing unprecedented contact volume. We are making every effort to respond to your ticket, and response times could be more than a week. We appreciate your continued patience and support, and encourage you to search our Help Center for answers.

Contact Us

Sales and Support
Browse Support or Ask a Question online.

With so many schools and districts in the process of planning for all eventualities, our team is currently inundated with quote, payment, PO and other requests.
Please know that we want to help you as quickly as possible, but it might take longer than expected to hear from us. We’re doing our best!

In the meantime, these links might help you faster than we can:

  • To generate a quote, upload a tax exemption form and/or a PO, please visit:
  • You can track the progress of your order by visiting Have your reference code handy!
  • For a breakdown of pricing, please visit:
  • If you need help deciding on the right SmartMusic subscription for you or your organization, click here.
  • Our W9 form can be downloaded here.
  • A sole source letter is available for download here.


We provide excellent benefits, competitive salary and a casual, creative working environment. If you are interested in contributing to the continued success of MakeMusic, visit our careers page to find a fit for you.

Manage Your Personal Data

MakeMusic considers safeguarding personal privacy a top priority.View what data we collect and how its used:

Privacy Policy
Terms of Use

We take reasonable steps to ensure that the Personal Information we collect is accurate, complete, and current. You may request access and updates to your Personal Information, and you may request that your Personal Information be deleted. MakeMusic responds promptly to all requests in accordance with applicable law.

For your protection, we may only implement requests with respect to the Personal Information associated with the email address you use to make the request, and we may need to verify your identity first. We may decline requests that jeopardize the privacy of others or require any action that is not permissible under applicable laws. Additionally, as permitted by applicable laws, we may retain certain Personal Information for record-keeping; e.g. data relating to your purchases for accounting purposes.

To request access, correction or deletion, send an email to [email protected].

If you have any MakeMusic products registered to your account, data deletion will terminate their licenses. Account deletion removes the ability to authorize Finale and Garritan products for use on computers and revokes eligibility for discounted upgrade pricing on future versions. For SmartMusic products, account deletion results in the immediate cancellation of any current subscriptions.