General Help

Setup Guide

1.   Can I finish the setup process later?
2.   How can my colleagues get started with Impact?
3.   I’m a private teacher. Can I use Impact?

Teacher Preferences

1.   What is the Teacher Display Name used for?
2.   Why do I need to choose my time zone?
3.   What is the Impact Security Key?
4.   Can I change my password and security key?
5.   I teach in more than one district. How can I use Impact?
6.   My school does not appear in the list. What do I do?
7.   I’m a private teacher. Can I use Impact?
8.   How many schools can I select?
9.   How do I update this information?

Classes

1.   How do I set up my classes?
2.   Can I choose my own grading scale?
3.   Why do I select an ensemble type?
4.   I teach private lessons. Which Ensemble Type do I select?
5.   What does Offered mean?
6.   How do I select the days of the week with a rotating schedule?
7.   Do I need a Course and Section ID?
8.   What is Enrollment?

Grading Periods

1.   Can I set up grading periods for next year?
2.   What are the exact dates that Impact uses for each school year?
3.   What do I do about midterm/mid quarter dates?
4.   What if a class is not offered for every grading period?

Grading Scales

1.   Does each field need to be filled?
2.   Why are there only two characters allowed for the Grade Description?
3.   What are the "cutoff" numerical values?
4.   How do I create my own Grading Scale?

Students

1.   Do I need to import a file?
2.   Can I import a file later?
3.   Can I edit the imported data?
4.   Can I type in the names and contact information of my students?
5.   What is Enrollment?
6.   What do I do after my students enroll for my class(es)?
7.   Which file types are supported for student data import?
8.   What is the complete list of student contact information that can be stored in Impact?

Student Record Import

1.   Which file types are supported for student data import?
2.   What is the complete list of student contact information that can be stored in Impact?
3.   My first student in the list is in bold and is not imported. Why?
4.   Why can’t I import my students’ instrument/voice?

Confirming Enrollments

1.   Why do I need to confirm each student?
2.   What do I do if the name does not match exactly?
3.   What does the Decline button do?
4.   What does the Skip button do?
5.   Can I type in each student’s name and contact information?
6.   Can I convert my data from all upper case to mixed case text (caps and smalls)?
7.   Will my students need to enroll next quarter/trimester?

Student Records

1.   Do I need to upload a photo for each student?
2.   Can I edit this data later?
3.   I have a student that enrolled, but in the wrong school. Is there a way for me to find him and change his class?
4.   Can I save my class rosters?
5.   How do I type in each student’s name and contact information before they enroll?

SmartMusic Assignment

1.   What is a SmartMusic Assignment?
2.   What is Assessment?
3.   What happens when I choose Recording Required?
4.   What does Track time spent on this assignment do?
5.   Why is the Assessment option not available for some assignments?
6.   Where do the reminder e-mails go?
7.   What do the reminder e-mails say?
8.   Can I assign extra credit points?
9.   When is the grade calculated?
10.   Why do I need a unique file name for my .mp3 and .smp assignments?
11.   Will my students be able to save attachments that I send in an assignment?
12.   How do I create a SmartMusic Assignment?
13.   Why can I only assign to Selected Students?

Practice Report

1.   What is a Practice Report assignment?
2.   What about time that is spent practicing without SmartMusic?
3.   Can I assign extra credit points?
4.   Is there any way for my students to cheat on this assignment?

Other Assignment

1.   What is an "Other" Assignment?
2.   What is the maximum file size or other limitations?
3.   Where do the reminder e-mails go?
4.   What do the reminder e-mails say?
5.   Can I assign extra credit points?
6.   Why do I need a unique file name for my attachments?
7.   Will my students be able to save attachments that I send in an assignment?

Gradebook Entry

1.   What is a Gradebook Entry assignment?
2.   What is the Entry Date?

Reminder or Announcement Entry

1.   What is a Reminder or Announcement?
2.   What is the maximum file size or other limitations?
3.   Can I tell if a student has opened the Announcement or Reminder?
4.   Can my students delete their Announcement or Reminder Assignments?
5.   What does Remove Announcement from assignment list do?
6.   Why do I need a unique file name for my attachments?
7.   Will my students be able to save attachments that I send in an assignment?

Impact Gradebook™

1.   What do the different symbols in the Gradebook signify?
2.   Can I assign extra credit points?
3.   When is the grade calculated?
4.   Can I print reports?
5.   How can I use Impact during conferences?
6.   What is the No Assessment Provided icon for?

Calendar

1.   What type of information can I put in the calendar?
2.   Can I print the calendar?
3.   Can I export the calendar?



Setup Guide

1.   Can I finish the setup process later?
 
Yes. Impact will keep track of which steps you have completed. The Setup Guide will appear each time you log in until all steps are completed.  - [Back]   [Top]
 
2.   How can my colleagues get started with Impact?
 
If your colleagues are sharing your school subscription, contact Customer Support at 800-843-2066 to set up an account for them to receive access to SmartMusic Impact.  - [Back]   [Top]
 
3.   I’m a private teacher. Can I use Impact?
 
Yes! Please contact Customer Support at 800-843-2066 to provide the name and address of your studio.  - [Back]   [Top]
 

Teacher Preferences

1.   What is the Teacher Display Name used for?
 
The Teacher Display Name will appear for your students to select when they enroll. This name will also appear on any e-mail correspondence to your students for assignments and feedback.  - [Back]   [Top]
 
2.   Why do I need to choose my time zone?
 
Impact logs the date and time that an assignment is submitted by a student. For this information to be correct, the appropriate time zone must be selected.  - [Back]   [Top]
 
3.   What is the Impact Security Key?
 
MakeMusic is committed to protecting personal privacy. The Impact website and SmartMusic program are secured with the latest encryption technology. We strongly recommend creating a password and security key that does not include your name, primary instrument, school mascot, or other easily guessed password.  - [Back]   [Top]
 
4.   Can I change my password and security key?
 
You can change your account password at www.smartmusic.com. Click the Log In button, enter your current e-mail address and password, and then click on the Settings tab to access your account settings.

You can change your Impact security key at www.smartmusic.com/impact. Press the Setup option at the top of any page then click the Teachers Preferences tab to update your security key.  - [Back]   [Top]
 
5.   I teach in more than one district. How can I use Impact?
 
If you teach in multiple districts you will need to purchase a separate educator subscription for each district.  - [Back]   [Top]
 
6.   My school does not appear in the list. What do I do?
 
SmartMusic Impact contains a complete list of the current public, private, and parochial schools in the US. If your school is not listed, please contact Customer Support to provide the name and address of your school.  - [Back]   [Top]
 
7.   I’m a private teacher. Can I use Impact?
 
Yes! Please contact Customer Support at 800-843-2066 to provide the name and address of your studio.  - [Back]   [Top]
 
8.   How many schools can I select?
 
Impact supports up to 7 schools per account. All schools must be in the same district.  - [Back]   [Top]
 
9.   How do I update this information?
 
You can change your Impact settings at www.smartmusic.com/Impact. Press the Setup option at the top of any page then click the Teacher Preferences tab to update your information.  - [Back]   [Top]
 

Classes

1.   How do I set up my classes?
 
Click the New Class button, and begin by entering a class name. Choose the ensemble type for the class. If the ensembles available do not describe the class, choose All. Then, select a Grading Scale from the default list or click ‘Define…’ to create a custom grading scale.

Select the appropriate grading period(s) by checking the Offered check box(es). If a class occurs over multiple grading periods, but the class roster will be changing significantly, we recommend setting up separate classes for each grading period. The current grading period is expanded by default. Press the plus symbol (+) to the left of the grading period to see the number of enrolled and total students (optional).

When you are done, press the Save Changes button to save your class. The class will appear in the class list on the left. You can click the class name and edit a class at any time.  - [Back]   [Top]
 
2.   Can I choose my own grading scale?
 
Yes. Impact allows you to customize your grading scale. When you are creating your class press the Define… link to the right of the Grading Scale drop-down list.

To create your own grading scale, select Add New from the Grading Scale drop-down list. For the Grade Description, enter the mark to be given to a student. Under Lower Cutoff, indicate the lowest percentage required to meet that grade mark.

When you’re finished, enter a name for your grading scale then press Save. You can set up as many grading scales as you need. When you are ready to continue, press the Classes button at the bottom.  - [Back]   [Top]
 
3.   Why do I select an ensemble type?
 
The instruments available for the ensemble you select will appear in the Enrollment Wizard for your students. Choosing an ensemble type for each class allows students to select from a shorter list of instruments that is specific to their class. Standard instrumentation is provided in each ensemble type. Choosing All will provide students with a complete list of all band, choir, and orchestra parts and instruments.  - [Back]   [Top]
 
4.   I teach private lessons. Which Ensemble Type do I select?
 
Select an Ensemble Type that includes the instrument(s) that you teach. If you teach a wide variety of instruments choose All so the entire instrumentation list will be presented to your students when they enroll.  - [Back]   [Top]
 
5.   What does Offered mean?
 
A designation of Offered means this class is being taught during the indicated grading period and assignments should be sent and received for this class. Impact allows you to set up classes in both current and future grading periods.  - [Back]   [Top]
 
6.   How do I select the days of the week with a rotating schedule?
 
At this time you cannot set up classes with a rotating weekly schedule.  - [Back]   [Top]
 
7.   Do I need a Course and Section ID?</